Two-Way Radios FAQ
Focusing on quality customer service grants us insight into the usual questions and problems that you, our customer, may ask when purchasing two-way radio systems. Here’s some frequently asked questions from our customers that might answer yours…
Two-Way Radios: Terminology & Functionality
1. What is a “two-way” radio?
Two-way radios both transmit and receive radio signals. In layman’s terms, a walkie-talkie is what most people would call the equipment we offer.
2. What is the range of a 2 way radio?
A simple question but a complicated answer! A portable or hand-held 2 way radio will usually be able to communicate at least 1 kilometre. Distance is variable and dependent on both terrain and prevailing weather conditions. With mobile radios that are vehicle mounted, it is usually possible to communicate 2 to 7 kilometres, subject to the previous outlined variables. Incorporating a repeater into the system may extend the range to 15 kilometres, but a trunked system can communicate over much greater distances. Our staff will advise you on the best system to meet your individual requirements at time of consultation. Call us now on 1300 784 611 or contact us in your nearest capital city to book a consultation today.
3. What is a “repeater” and do I need one?
A repeater is a device that takes a radio signal (for example from mobile radios) and re-transmits it at higher power for extended coverage.
4. Can anyone other than the intended recipient hear what I’m saying through my two-way radio?
It is technically possible, although difficult as the 2-way radios that you will rent will have private, coded frequencies. This means that you are very unlikely to overhear anyone else’s transmissions.
5. Do two-way radios work inside a building?
For indoor use, we provide UHF radios that readily penetrate concrete, steel walls. In some instances it may also be necessary to install a repeater to extend coverage.
6. What about a Frequency License?
Not usually an issue as the operating frequencies will be either your own, or one owned by the company. The digitally coded frequencies will therefore not interfere with other designated (or occupied) frequencies.
Two Way Radio vs. Mobile Phone
7. What is the advantage of 2-way radios over mobile phones?
Instant communication! Without a doubt, two-way radios are the most reliable and widely used team communications solution.
8. What about push-to-talk mobile phone communications instead?
Push-to-talk is simply not suited to rapid and reliable team communications. Aside from the cost (every time you push to talk, it costs you), the service is subject to network availability – not ideal if instant communications are critical. If cost is an use, two-way radio rentals are a cost-effective alternative to buying two-way radios.
9. How much lead time is required before a 2 way radio rental?
It is usually possible to provide equipment on the day of order, for two-way radio rentals depending on type and volume of equipment required. Obviously, the more lead time, the better equipped we will be to deal with your requests.
10. Are there any discounts for two-way radio rentals?
11. When does the rental terminate?
Rental charges cease at the end of the day you cease using the equipment, provided it is returned no later than the following day.
Couldn’t find the answer to your question about 2-way radios here?
Contact us on 1300 784 611 or in your nearest capital city, and let one of our friendly customer service staff help answer any of your enquiries.